RBFCU always let’s you off that have Terrible Customer care

So far so good

So far so good, He has got among lowest mortgage cost, just $750 control payment plus they make you substitute for go for shorter price after after securing the new cost when your prices wade off ahead of closing, which happened in my own situation. Have a tendency to enhance this new remark blog post close

Hey, i delight in the newest get and are grateful to listen things are heading well along with your home loan. Should you have any queries inside processes, delight be at liberty to arrive out to possess guidelines.

The 2022 Transparency Statement enjoys landed

RBFCU constantly why don’t we you down whenever we you would like them to action up and aid in a difficult situation. Once using 2 hours to the cellular phone which have Amazon’s above and you will beyond CS to get a haphazard repeating charges linked to a keen dated current email address. I titled RBFCU given that costs from Auction web sites written numerous overdrafts. I said the issue. Brandon, told you all of our policy is that you you prefer a letter on paper, telephone call Auction web sites as well as consult which letter. I wanted knowing why I wanted to undergo other thorough process when they you may demonstrably see the refunds regarding Craigs list future as a consequence of. Auction web sites reimbursed all cent. Brandon essentially said, it’s our very own coverage accomplish as low as you can to assist our people with time away from you desire. Our principles commonly flexible, it does not matter your needs you will find a one dimensions match plan. Zero page. No help. Really loan providers aren’t even enforcing overdrafts, various other signal you to customers are perhaps not a top priority. Chase possess advanced level CS. Require some notes.

Hello Ronette, this really is sad to learn about your latest sense locate advice about charge. We want to gather greater detail therefore we search further on the difficulty. Excite send us a message to or private content us as a result of all of our certified social media profiles, including your name and you may contact number.

RBFCU happens to be perfect for me personally

RBFCU is without question great when You will find utilized him or her. It’s hard to beat new pricing We have received from them. Their site would-be simpler to explore, and you can a software was great.

Hello Rugged, i yes take pleasure in the 5-star rating. We create delight in your views about user experience on the website, and we possess an app having members. You could down load they regarding Google Gamble or even the App Shop: Thanks for your own subscription!

We used on refinance my vehicle thru…

We placed on re-finance my car thru RBFCU. These people are split offs. These people were probably re-finance decreasing my personal interest rate by the less than step 1% and reducing my personal payments by the $60 a month however, adding 14 even more payments including multiple so much more several thousand dollars on my stop rates. They certainly were merely involved so you’re able to fuck me over my personal newest finance company

Good morning, we understand you may have frustrations towards automobile re-finance offer you were given. We have been disappointed to know this and would like to notify all of us regarding the concern. Please get in touch with you in the together with your name therefore all of us look subsequent to your this case.

Unethical Providers Profiteering

We have never really had a terrible financial experience up to now. RBFCU are heartless and though I generated a mistake of the typing an incorrect amount to possess paypal everytime paypal made an effort to re-techniques…numerous times from inside the a twenty-four hour several months. Rbfcu recharged a fee out of $two hundred altogether. I got simply started membership and you will my personal girl checking account got started joined eventually whenever transferring suggestions. We called the lending company Instantaneously and you may fixed itthru PayPal however, PP continued to lso are-procedure it with the completely wrong information so every time they performed, brand new RBFCU computer billed me. Rbfcu failed to worry whilst it is a human/computer system error and you will wouldn’t agree to reverse the latest charges. I secure the latest overdraft charges quickly…even so they still refused to contrary such charges. I discovered that utterly shady and you can amateurish. We leftover the bank shortly after investing an hour on department manager which indicated insights and you may said “i will be willing to meet you halfway“ right after which she told you she would want to get it acknowledged of the their management… We felt like I was from the an excellent car supplier. She kept for approximately 20 minutes or so then when she appeared straight back… She told you nope the lady management would not approve it anyway therefore i was SOL , I can maybe not accept that because the a separate consumer… Just who generated a mistake whenever going pointers and when PayPal continued so you’re able to techniques incorrectly no matter if I got changed my debit card recommendations you to definitely Rbfcu would not contrary these costs. I kept immediately (they could not proper care shorter) and you may went to Freeze Financial exactly who certainly thought that howRBFCU Managed Me disgraceful. I am still in the wonder and would never highly recommend Rbfcu to someone. I had observed its “advanced support service” regrettably which is no way the case.